Reservation

How can I book at the Travel24 Hotel?
You can book online at www.hotel-travel24.com.

Can I book on hotel-travel24.com without a credit card?
No, limited by the technicality of online booking it is only possible to book with credit card details, so your room is guaranteed for a late arrival. Booking without a credit card is only available by telephone/mail. Please keep in mind that your room will only be hold until 6:00 p.m. on day of arrival. If you already know that you are arriving after 6.00 p.m., please provide your credit card as a guarantee upon booking. The card will not be charged in advance. You can choose the payment method when you Check-in.

When do I need a credit card to book?
If you book online or make a guaranteed booking by phone / e-mail, you will need a credit card. Please not that reservations during periods of fairs and events can only be placed with a credit card.

How can I make group reservations?
For group reservations please use our contact form or contact us by telephone.

How many rooms can I book at hotel-travel24.com?
Online you can book up to 4 rooms at once.


Can I reserve a parking space?
No, due to technical requirements it is not possible. If our capacities in and around the house are full, we are happy to offer you public alternatives in the close-by neighborhood.

Rates & Pricing

How much will I be charged for a second person in the hotel room?
A second person in the room costs 10,00 EUR/night in addition to the single room price.


How much does it cost to use the Travel24 Hotel parking spaces?

Parking costs 12.00 EUR/night and is to be paid at our 24-hour reception desk.


How much does the breakfast at the Travel24 Hotel cost?

Our Travel24 breakfast buffet costs 12,00 EUR/person/day.


How do I book when travelling with children?
Due to the standardized room concept, the maximum number of guests per room is 2. If you are traveling with children, we offer the booking of a second room located next to each other. Baby cots can only be provided by prior arrangement (please call us or send an e-mail).


How much does it cost to bring my pet?

Pets are allowed on request and cost 12,00 EUR/pet/night.

Check-In/Check-Out

What are the Travel24 reception’s opening hours?
Our reception is open 24-hours every day.


When can I check in on the day of my arrival?

You can check-in at any time.


When will I have to check out on the day of my departure?

Please check out until 12.00 a.m. on the day of your departure.

Room Equipment

How is my Travel24 Hotel room equipped?
All Travel24 rooms are standard equipped with a comfortable queen-sized bed, flat-screen TV, free Wi-Fi, air conditioning, shower room / WC and a seating. Our premium rooms also have a freestanding bathtub and more space for your comfort available.


Are all rooms air-conditioned?

Yes, all Travel24 rooms are air-conditioned.


Is there a hair dryer in every room?

Yes, all Travel24 rooms are equipped with hair dryers.


Will there be a telephone in my room?

No, there are no telephones on the room.


Is there a minibar in the Travel24 Hotel rooms?

No, there is no mini bar in any hotel room. However, we do offer a great variety of drinks in our hotelbar.


Are there wheel-chair accessible hotel rooms? How can I book?

Yes, please contact us by phone or email.

Payment

When will I pay for my stay?
At Travel24 you pay upon your arrival at check-in. If you have booked our SMART-Rate, the payment process has already been made by completing your booking.


Will my credit card be automatically charged when booking online?

FLEX-RATE: No, the credit card is being verified and serves as a guarantee for your booking. Your stay is to be paid at check-in. SMART-Rate: Yes, you saved 10,00 EUR with the time of booking and your credit card will be charged directly. No payment is required at check-in.


Can I book at hotel-travel24.com without a credit card?

No, online booking is not possible without a credit card.


When do I need my credit card while booking?

For all online bookings via hotel-travel24.com as well as for fixed bookings (late arrival or times of fairs and events).


What credit cards are accepted by Travel24 Hotel?

Travel24 Hotel accepts American Express, Visa, Mastercard. In addition, you can pay with a debit card or of cash when you check-in.